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More workplaces in Canada are going back to the office full time. Here’s what this means for you

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By: Alexandra Mae Jones
Around a quarter of the workforce in Canada was working exclusively from home two years ago. But now, with more and more employers returning to in-person work, what does this mean for Canadians who embraced remote work?
When COVID-19 struck Canada in early 2020, it came with a huge shift in how we work, with many offices closing their doors and office workers vacating cubicles in favour of remote work to cut down their risk of transmission.
It was a mass exodus to remote work that had never been seen before. According to Statistics Canada(opens in a new tab), only seven per cent of workers in Canada said they “usually” worked from home in 2016. This jumped to 24.3 per cent by May 2021, and remained there until early 2022.
But since then, workers have slowly been trickling back into the office. By May 2022, the share of workers working exclusively from home had gone down to 22.4 per cent, then 20.1 per cent in May 2023.
As of November 2023(opens in a new tab), StatCan data shows that just 12.6 per cent of the workforce aged 15 to 69 years old still exclusively work from home.
Part of this change has been due to an increase in hybrid work arrangements, in which workers work some hours at home and some outside the home. The amount of workers in hybrid arrangements has more than tripled in the last two years, going from 3.6 per cent of workers to 11.7 per cent by November.
Navigating the how, when and why of whether to return to in-person work is a complicated prospect because of the way these remote arrangements started, said Jon Pinkus, a labour and employment lawyer with Samfiru Tumarkin LLP.
“Whenever we’re talking about the rights of employees, it’s a question really of contract, right? Sometimes we’re talking about a written contract. Sometimes we’re talking about implied rights of contract. And this has been, in many cases, uncharted waters, right? Because we’ve never had a situation where everyone, all of a sudden, became remote,” he told CTVNews.ca in a phone interview.
Generally, the way it’s always worked is that if someone is hired as a remote worker and has been working remotely for a number of years, “that’s become a term of your employment,” he said. This holds true even during the pandemic — if you were hired in a remote position, you can’t be forced to suddenly attend an office as a requirement of your employment.
But what about those whose jobs became remote only because of the pandemic?
All of the case law surrounding remote work is from before the pandemic, making it hard to say for certain what the legal precedent is.
“An employee who is being asked now to go back to the office after having worked remotely for several years should absolutely be consulting with a lawyer,” Pinkus said.
With 2024 just around the corner, any employer who went remote during the pandemic and wants to bring employees back to the office against their wishes has kind of missed the window to do this easily, he added.
“The time to set parameters was in 2020 and 2021, where it could be conveyed to those employees that look, we may be continuing this into 2023, but this is ultimately a temporary arrangement, and we expect we’re going to bring you back in as soon as circumstances allow,” he said. Employers who laid out these expectations earlier can refer back to them in the event of employees complaining about a return to the office. “If you have an employee who was hired in person, let’s say in 2015, and then during the pandemic, was put in a remote arrangement, and then in mid-2022 was told to come back to the office, it’d be very difficult for that employee to say, ‘Well, it’s now a term of my employment that I get to work remotely,’” Pinkus said.
But if employers didn’t set official expectations early on around a return to work and just allowed employees to continue working remotely since early 2020 up until now, they will likely have more difficulty pushing a sudden requirement to return to the office, he said. The World Health Organization removed its state of emergency declaration for COVID-19 in the spring of 2023, Pinkus pointed out, and if employees who went remote in 2020 were still working remotely past that point, “it starts to look like an indefinite arrangement.”
“And once an employee has an indefinite arrangement, whether that be they’re working in a certain location, or they’re working from home, they’re entitled to have that continued,” Pinkus said. “And if the employer says, ‘Well, now we don’t want you to work from home remotely anymore,’ that could be seen as a fundamental change that the employee could decline.”
Employers can still fire whoever they want, he added, but an employee who was fired in this situation could argue the firing was without cause and that they are entitled to compensation. “I think the only solution available with respect to employees who are not agreeable to going back into the office is to give them advance notice,” he said. “And potentially significant advance notice of that change.” That advance notice should be the same amount of time, generally speaking, as that person’s severance entitlements, Pinkus explained. “Basically, the employer would have to look at it as, we’re terminating this person, giving them working notice and these will be the new terms,” he said. “So you could say, ‘We are going to require you to work from the office from now on, but we acknowledge that you are someone who has a 12-month severance entitlement, so it’s not going to be effective until this time next year.’” This would give the employee time to either search for a new job where they could continue working remotely, or make the changes needed to support their return to in-person work…

Source: ctvnews.ca/

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